common problem

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to bobxianggang1@gmailcom.

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Under normal circumstances, it takes 45 days to make, 15 days to express, and can be received within 60 days.

Of course, contact me via instagram within 3 days. I only check emails about once a week, so don’t send emails. The product is a customized product, so it may have been produced more than 3 days ago. No refunds will be given later. I hope you understand.

You can find me on instagram as soon as possible. I check it every day. I usually only check my email once a week, so please contact me on instagram. I will be at your service at any time.

We promise a lifetime warranty. If it is damaged by normal use (please do not damage it maliciously), you only need to provide $15 for postage and you can get a new one for free.

Yes, ( you can place an order directly here, and you can directly write down the required color card in the remarks. Made based on gmk color card comparison. Of course, there may be slight color difference, which needs to be adjusted manually with the naked eye. I hope you understand.

We only promote the first release on instagram, hoping to identify bobkeycaps
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